Connection Issues
Bridge connector not found
- Verify the
himigration-bridge.php file is in the source store's root directory
- Check that the file has proper read permissions
- Ensure the source store URL includes the correct protocol (http/https)
Token mismatch
- Re-generate the connector and re-upload the bridge file
- Make sure you're using the token from the current session
SSL errors
- Try disabling SSL verification in MigraPro settings
- Ensure the source store's SSL certificate is valid
Migration Issues
Timeout during migration
- Reduce the batch size in settings
- Check your PHP
max_execution_time setting
- The module uses chunked processing, so batches should complete within limits
Missing images
- Verify the bridge connector has read access to image directories
- Check that
curl is enabled on the target server
- Images retry up to 3 times with backoff on failure
Duplicate entries
- Use the Clear Data option to remove existing entities before re-importing
- Check the Keep IDs setting — disabling it lets the target auto-generate new IDs
Memory issues
- Reduce batch size to process fewer records per step
- Increase PHP
memory_limit on the target server
General Tips
- Always create a database backup before migrating
- Start with a small entity type (e.g., Manufacturers) to verify the connection works
- Enable debug mode for verbose logs if troubleshooting complex issues
- The migration can be paused and resumed at any time
